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LEGAL

Privacy
Policy

How we protect and handle your personal information

Effective: 21 August 2025 Last updated: 21 August 2025

1. Who we are

We are Dash Pay Pty Ltd (ABN 63 265 093 727). We respect your privacy and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We may collect:

  • Identification details (name, DOB, ID documents)
  • Contact details (email, phone, address)
  • Financial details (bank accounts, cards, transaction data)
  • Device, app and usage data
  • Communication records with us

3. How we collect information

We collect information directly from you, from your use of the Service, from third parties (such as identity verification providers, sanctions screening providers, and payment networks), and from publicly available sources.

4. Why we collect information

We collect, use and disclose personal information to:

  • Provide, manage and improve the Service
  • Process payments and transactions
  • Verify identity and comply with KYC/AML/CTF obligations
  • Detect and prevent fraud, crime and security risks
  • Communicate with you about the Service
  • Meet legal, regulatory and reporting obligations

5. Sharing your information

We may share personal information with:

  • Our Issuing Partner (Pending)
  • Third-party service providers (payments, identity verification, cloud hosting, analytics, communications)
  • Regulators, law enforcement and courts, as required by law
  • Other parties with your consent

6. Overseas disclosures

Some providers may store or process data outside Australia. Countries may include: United States, United Kingdom, European Union/EEA, and Singapore.

We take reasonable steps to ensure overseas recipients handle personal information in accordance with the APPs.

7. Security

We use reasonable technical and organisational measures to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure.

8. Access and correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete or outdated.

9. Complaints

If you have concerns about how we handle your personal information, contact us. If you're not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Updates

We may update this Privacy Policy from time to time. The updated version will be posted on our website.

11. Contact

Dash Pay Pty Ltd (ABN 63 265 093 727)
Registered business address: [as listed on ASIC]
Email: support@dashfinanceapp.com